Being successful in business and growing as a leader starts with being in the moment and making a difference with individual people. Every day, we have unique opportunities based upon our actions that define success from failure, yes from no, winning from losing, keeping a customer from losing one.  Our success hinges on what we choose to do or say in those individual moments. 

Key Takeaways: 

• Identify defining moments in your daily life that impact others.
• Tap into your ability to be unique, specific, and spontaneous. 
• Learn how to be purposeful in creating memorable moments and unique experiences.