PayCLT: Appbrilliance, Jessica DiRubio – RTP & the Customer Experience (Virtual) (PayCLT)
PayCLT is excited to welcome Jessica DiRubio, Head of Growth at Appbriliance, to present how the customer experience needs to evolve on pace with RTP.
Real time payments are here, and there has been great innovation on the foundational money movement capabilities but we have yet to figure out how to streamline the consumer experience so that it can be widely adopted across the ecosystem. To keep up with this trend, businesses will need to adopt new technologies, such as mobile wallets and instant payments platforms, to provide fast, secure, and convenient payment options. Additionally, providing personalized and seamless customer experiences will be essential, and collaboration between businesses and fintech companies will be necessary to support these new technologies and meet customer expectations.